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(949) 478-0440 info@cocoaberrycake.com Placentia, CA, USA

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Services

Design Service

Our charges include a bespoke design service. There is no extra charge for creating a new design from your ideas. Our consultations are for a maximum of 2 people attending.

 

Lead Times

We kindly request a minimum of 2 months notice for all wedding cakes and a minimum of two weeks for birthdays and other celebrations; however we can occasionally work to shorter notice based on availability.

 

Payment

To confirm your order, we require a non-refundable 25% deposit to confirm your order. For wedding cakes the balance is due two weeks prior to delivery or collection of the cake and for all other orders one week before delivery.

 

Collection and Delivery

Delivery charge quoted at the time of order.

For information on charges please call (949)478-0440.

Our delivery service includes liaison with the banqueting team at your venue, assembly of the cake on site and dressing of the cake with fresh flowers if required.

If the cake is collected either by client or courier, CocoaBerry Cake Co. is not liable for any damage to the cake once it has left our studio.

 

Alterations

Alterations can be made to your order no later than two weeks prior to collection/delivery. If the alteration affects the overall cost then your balance will be adjusted accordingly.

 

Cancellation Policy

Wedding cakes cancelations are accepted no later than 30 days prior to the event date and for all other orders no later than 7 days prior to the event date.  If the production of your cake has commenced, you may be charged for any components already made.